FAQ

Installing Hero On HPC
The Linux package of Hero can be downloaded from the same site as the Windows version of Hero, so you’ll just need to have whoever gets your Windows version...
Mon, 7 Mar, 2016 at 6:57 AM
Missing Api-Ms-Win-Crt-Runtime-L1-1-0.Dll
Execution after a recent update of Hero may yield the following error: Microsoft has changed how they install the C runtime. Instead of all o...
Mon, 7 Mar, 2016 at 3:48 PM
Restarting Hero
Restarting a Hero analysis can be tricky, especially with surface recession. The key to this is to understand how FEM Builder saves and manages the associa...
Mon, 7 Mar, 2016 at 3:49 PM
Two methods of modeling surface thermochemistry
There are two methods of modeling a chemically reacting, surface thermochemistry boundary condition in Hero.  These methods utilize the same underlying theo...
Fri, 3 Feb, 2017 at 4:32 PM
Unable to open the HKEY_LOCAL_MACHINE\SOFTWARE\MPICH\SMPD
You may be seeing an error message similar to this when running Hero on multiple processors on a Windows computer: Unable to open the HKEY_LOCAL_MACHINE...
Wed, 1 Mar, 2017 at 9:10 AM
How many processors should I use on an HPC?
A study was performed in a partnership with the Oak Ridge Leadership Computing Facility (OLCF) at Oak Ridge National Laboratory (ORNL) where Hero was run wi...
Thu, 23 Mar, 2017 at 7:33 AM
What matrix solution method and preconditioner works best?
Hero support several iterative matrix solution methods and preconditioners.  Here is a simple guide to help your selection.  As additional experience is gai...
Wed, 25 Mar, 2020 at 2:21 PM
Convection Contact
To build models with convection contact, you’ll first need to define the masses or volumes of your non-dimensional masses (e.g. air masses).  Bring your mod...
Thu, 4 Oct, 2018 at 1:17 PM
Running Hero on a remote computer
In order to run Hero using the launcher on a remote computer (such as an HPC), there are a couple of things that need to be done. Add an entry to the H...
Thu, 3 Oct, 2019 at 2:32 PM
OpenCL.dll is missing from your computer
Running Hero requires the OpenCL runtime. If it is not found on your system path, you will get an error similar to the following when attempting to run Hero...
Mon, 23 Mar, 2020 at 4:51 PM